Customer Referral Programme

Once you join, you receive your own referral link (and a referral code where you need one) to share with people you believe the product suits.

• An order is credited to you when the customer reaches the store through your link and creates the order within the attribution window of 30 days from that visit.
• The commission rate and the attribution window are frozen on each order the moment it is created, and are kept with that order exactly as they stood.
• An order created after the window has expired is not credited to you, even if the customer had arrived through your link earlier.

The commission is 5% of the eligible product value, after the customer's discount and before VAT.

• VAT is excluded from the basis.
• Shipping is excluded from the basis.
• Where a discount applies to the order, the basis is the amount after that discount.
• An internal coupon issued by Livyra Blossom produces no partner commission on that order. A public promotional code the customer enters herself does not cancel your commission — the basis is simply the amount after that discount, as above. Your own referral code is not a coupon; it is your attribution, and never cancels your own commission.
• An order you buy yourself is not credited to you, whether from your own account or as a guest using the same e-mail address.

Worked example, starting from the VAT-INCLUSIVE price a customer actually pays: if the products in an order come to SAR 1,150.00 after discount — displayed prices include VAT at 15% — the basis is SAR 1,000.00 and the commission is SAR 50.00. The amounts are illustrative; the rate is the rate actually applied.

The Terms carry a second worked example that starts instead from a VAT-EXCLUSIVE product amount (SAR 1,000, less a 10% customer discount, giving a basis of SAR 900). The two examples begin from different figures and are both correct: in each one the commission is the same percentage of the pre-VAT amount after any discount.

Every commission is held for at least 15 full days, and in no case for less than the published return window (currently 7 days) — whichever is longer.

• The purpose of the hold is that the return window closes before a commission is approved.
• There is no early release of any commission before its hold ends, for any reason.
• If the order is cancelled, returned or refunded in whole or in part, the commission is reversed or adjusted to match the amount that remains paid.

• The minimum payout is SAR 100 of approved balance.
• An approved balance below that carries forward to the next cycle; it is never written off.
• Payout is scheduled on calendar day 5 of each month, Asia/Riyadh, and is never moved earlier or later for a weekend or a public holiday.
• Your statement records the date the transfer actually completed, separately from the scheduled date.

Taking part in the programme gives you no access to customer data.

• A partner never receives a customer's name, e-mail address, telephone number, delivery address, payment data or invoices.
• Nor does a partner receive internal order numbers, whether in full or masked.
• What your dashboard shows: how many orders were credited to you, the commission amounts, their status and their dates.

How we handle your own data as a partner is set out in the Partner Privacy Notice.

The programme is open to Livyra Blossom customers who have completed a paid order and verified their e-mail address, and who opt in explicitly from their account. A request to join is reviewed before the referral link is activated.

By joining you accept the Customer Referral Programme Terms, which are presented to you at that point and are the complete statement of the conditions; this page is the programme page those Terms refer to.

Questions: info@livyrablossom.com — Customer Care and Orders: +966 59 673 5292 — WhatsApp.

The commission rate and the attribution window may be changed by the owner of the store, prospectively only, and this page is updated when they are.

• A change reaches no existing order, attribution or commission: each keeps its own frozen snapshot of the values that applied when it was created.
• You will never find one rate on the programme page and another in the programme terms: the two values published here are the values the system applies.